The Level 3 Retail Team Leader programme is perfect if you are at the start of your career in management, or if you are in a role and want to develop skills to take you to the next level.
This programme will help you to develop the skills, knowledge and behaviours required when leading a team to complete tasks, identify and explore opportunities that drive sales, making sure team members maintain business standards around merchandising, service and promotional activity, in line with the relevant process and procedures.
Scotland and Wales learners ONLY - Your programme is not eligible for UK funding, but an alternative opportunity is being provided to you. You will be able complete the programme along with all other Iceland colleagues but will be exempt from completing the End Point Assessment (EPA) and your functional skills. Additionally, you will receive a fully accredited qualification at the end of the programme.
WHAT MAKES US DIFFERENT?
BLENDED LEARNING
Tailored Training Modules for Your Needs: Our apprenticeship programme has been built to fit the dynamic and realistic needs of Iceland's colleagues. Through a blended learning approach providing both face-to-face and virtual delivery, we offer you a well rounded learning experience that adapts to the fast-paced demands of the industry.
TRUE PARTNERSHIP
What sets our programme apart is our commitment to really understanding you our learners and building a true partnership with Iceland. You will experience a unique blend of learning activities, carefully created to mirror the challenges and opportunities specific to how the stores operated day to day.
WORKING BETTER TOGETHER
You will benefit from face-to-face sessions where you can engage with expert trainers and peers and learn from each other's experiences and knowledge of the business. Likewise, our virtual delivery methods make sure accessibility and flexibility, allowing you to access learning resources anytime, anywhere.
GROUP APPROACH
Our group based approach not only drives an amazing learning experience but provides a support network for you to work with to help achieve your goals and ultimately be a real success. It's more than just a development programme; it's a journey that we will go on together, driving support and challenge across the retail market.
Retail Trainer
Retail Trainer
START DATES
Next Intake: July 2025
ELIGIBILITY
Currently in a Duty Manager or Team Leader role working towards the next role.
DURATION
In learning 13 months plus End Point Assessment.
1 PROGRESS REVIEW WITH YOUR MANAGER EVERY 12 WEEKS
Behaviours are an important part of the programme in helping to shape and drive high performance
ROLE MODEL
INCLUSIVE
COMMERCIAL AWARENESS
AGILE
TAKES RESPONSIBILITY
PROFESSIONALISM
DECISION-MAKING
PROACTIVE
During the Level 3 Retail Team Leader programme you will develop a range of knowledge, skills and behaviours, including:
Developing Yourself and Others
Business Branding and Technology
Business Financials
The Customer
Marketing
Leadership Skills
Team Performance - Feedback, Motivation
Team Performance - Communication
Merchandising
Stock and Technology
Legislation
You will have access to a Totum Card for just £14.99. Discount at 400+ brands and a Free Tastecard with Coffee Club (worth £79.99 a year).
"From my experience of completing my apprenticeship I am proudly able to say that it has helped contribute towards a promotion within my role. The apprenticeship offers great development for each individual who participates in the apprenticeships. It has allowed me to expand my knowledge of the retail sector and help me to solve situations that I wasn’t able to solve previously. Each skill learned and developed has helped me on a daily basis which gives me the confidence to know that the apprenticeships are beneficial!"
Jordan, Iceland Learner
COULD YOU BE THE NEXT ICELAND SUPERSTAR?
Be Proud. Be Brave. Be Everything that makes us different. Register now to take your next steps to becoming an Iceland superstar.
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